Mindful Communication - The Art of Transformative Listening

90% of people think they're good listeners but research and experience tell us that only 10% of people know how to listen because we have never been taught. 

And that is where the trouble starts because we...  Don't Know What We Don't Know.
The first module of Mindful Communication explores the what, when, why and how interpersonal communication breaks down. These videos show what we need to do.
The second module, The Art of Transformative Listening, provides how. 11 Listening skills enable us to listen for the deeper meaning in the communication.

A 3rd section is a private group where participants practice and experience the skills moving them into the unconscious competent 4th stage of learning.

Lag Time - Where Communication Fails and Great Listening Begins
With communication Lag time The biggest barrier to good listening is the processing power of your brain.
4 Stages of Learning
The Mindful Communication Course is designed around the 4 stages of learning.
The Interpersonal Gap
The “Interpersonal gap” refers to the degree of congruence between one person’s intentions and the effect produced in the other.
Congruence in Communication
Your unconscious is constantly scanning the person you are speaking checking to see if the words and body language match.
Pinch Crunch - Develop and Maintain meaningful relationships
A relationship is Not Something You Have, It's Something You Do!
Paraphrase - Clarity Reduces Conflict
Paraphrase is a basic but essential listening skill. Without clarity, conflict thrives.
Perception Check
Ever been stuck when someone gets emotional or, heaven forbid, starts to cry?
Behaviour Description
Describing an observable behaviour without judgement
Curiosity Questions
Story Listening part 1
How to Listen Below the words.
Story Listening part 2
The type of story a person tells you gives you clues as to what is going on for them at the moment.
Story Listening part 2a
Story Listening part 3
People also tell stories at various levels depending on how much trust has been established within the relationship.
Story Listening part 4 - The Counter Story
This is the story that pops into your mind that blocks good communication
Story Listening part 5
Your story is the Counter Story
Direct Expression of Your Feelings
Have you ever been unsure how to express your feelings?
Emotions are Contagious
Emotions can spread like a cold, and you can “catch” them too.
Direct Expression of feeling - How we express our feelings
We express our emotional state through the words we use, tone of voice, body language or facial expressions.
Direct Expression of feeling - Acting Out – Acting In
Acting In or Acting Out is a coping strategy when anxious or in a conflict situation.
Dealing with Criticism
These three skills show you how to effectively deal with criticism.
Story Polarity Listening
Listening for the balance in the speaker's life
Life Commandment Listening
Life Commandments, also known as limiting beliefs form in our early years.

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Created by:
Alan Cox

Sold by: Alan Cox

Contact owner:  [email protected]

Access other courses by Alan Cox

Communication has is my passion and has led me to discover my true meaning and life's purpose.


 Alan Cox Bio - Instructor Mindful Communication 
Your car won't start. It's frustrating, and you're late for a meeting. 
So, you call your mechanic. “Can you fix my car this afternoon? I have a full day of appointments tomorrow, and I need it.”  
What is your mechanic going to say? That's right. “What's wrong with it?” 
Before he can fix it, he has to know what is broken. 
That is the same as interpersonal communication. 90% of people think they’re good listeners. The trouble is... 
We Don't Know What We Don't Know. 

 The Mindful Communication Course explores what and why interpersonal communication breaks down and them, with The Art of Transformative Listening, we give you the skills to prevent relationship breakdown and create deeper more meaningful connections with people in your circle 
Where it all began 
40+ years in the television and corporate video industry 
The only part of school I liked and was good at was in English and precise. This was a skill that would develop into a career and business editing television commercials, documentaries and corporate videos. 
In the 90s I was invited to attend a course in ‘Deep Structure Listening’ by psychologist Dr John Savage. John gave me a gift that changed my life. 
It wasn’t an overnight flash of inspiration that inspired me but rather a slow dawning and gradual understanding as I read about interpersonal communication. 
When it came to videos and TV commercials, I knew what worked. Now I wanted to know why they worked.